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Terms of Service

Last updated: April 7, 2026

1. Introduction & Acceptance of Terms

CareerPilot is operated by CareerPilot Technologies Inc. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the CareerPilot platform.

By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, do not use the service.

To use CareerPilot, you must be at least 16 years old (18 in jurisdictions where 18 is the legal age of majority). By using the platform, you represent and warrant that you meet these age requirements.

2. Description of Services

CareerPilot provides AI-powered career tools, including:

  • An AI-powered resume builder
  • An interview simulator
  • Keyword targeting for job descriptions
  • Related career guidance tools

The platform provides informational and educational career guidance only. It does not guarantee job offers, interviews, callbacks, or employment outcomes.

AI-generated content is for reference and assistance. Users are responsible for all final content they submit or use.

3. User Accounts & Responsibilities

Users must:

  • Provide accurate information when creating or maintaining an account
  • Be responsible for maintaining account security
  • Not share account credentials with any third party
  • Promptly notify CareerPilot of any unauthorized access

You are responsible for all activity that occurs under your account.

4. Acceptable Use Policy

Users shall not:

  • Use the platform for illegal, abusive, fraudulent, or misleading activity
  • Upload malicious code, viruses, or harmful content
  • Attempt to reverse-engineer, scrape, or exploit the platform
  • Misrepresent AI-generated content as professional advice
  • Use the platform to discriminate against or harass others
  • Create fake or misleading resumes for fraudulent purposes

5. Intellectual Property

User Content

Users retain full ownership of their resumes, personal content, and uploaded data.

CareerPilot Property

CareerPilot owns all software, AI models, branding, templates, and platform technology.

License Grant

Users grant CareerPilot a limited, non-exclusive license to process their data solely for providing the services. This license terminates when the user deletes their account.

6. AI-Generated Content Disclaimer

Content generated by AI may be inaccurate, incomplete, or outdated. CareerPilot does not guarantee the accuracy or suitability of AI outputs.

AI outputs do not constitute professional, legal, or career advice. Users must independently verify all AI-generated content before use.

Interview feedback is simulated and is not from real recruiters or hiring managers.

7. Limitation of Liability

To the maximum extent permitted by applicable law (including the laws of Ontario, Canada and the United States):

  • CareerPilot is not liable for indirect, incidental, special, consequential, or punitive damages
  • Total liability shall not exceed the amount paid by the user in the 12 months preceding the claim, or CAD $100, whichever is greater
  • CareerPilot is not liable for employment outcomes, missed opportunities, or decisions made based on platform outputs

Some jurisdictions do not allow the limitation of certain damages. In such cases, liability is limited to the minimum extent permitted by law.

8. Indemnification

Users agree to indemnify and hold harmless CareerPilot, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • The user's use of the platform
  • The user's violation of these Terms
  • The user's violation of any third-party rights
  • Content submitted by the user

9. Account Suspension & Termination

CareerPilot reserves the right to suspend or terminate accounts at any time for:

  • Violation of these Terms
  • Fraudulent or abusive behavior
  • Extended inactivity (with prior notice)

Users may terminate their account at any time. Upon termination, user data will be deleted in accordance with the Privacy Policy.

10. Dispute Resolution

Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

For users in the United States

Any disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Class Action Waiver

To the extent permitted by applicable law, users agree to resolve disputes on an individual basis only and waive the right to participate in class actions or class-wide arbitration.

Informal Resolution

Before initiating formal proceedings, parties agree to attempt resolution through good-faith negotiation for 30 days.

Jurisdiction

For matters not subject to arbitration, courts in Toronto, Ontario, Canada shall have exclusive jurisdiction.

11. Cross-Border Data & Compliance

CareerPilot operates in both Canada and the United States. User data may be processed and stored in either country.

Data handling complies with PIPEDA (Canada) and applicable U.S. privacy standards. By using the platform, users consent to cross-border data transfer as described in the Privacy Policy.

12. Modifications to Terms

CareerPilot may update these Terms at any time. Users will be notified of material changes via email or in-app notification.

Continued use after changes constitutes acceptance. If users disagree with changes, they should discontinue use.

13. Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

14. Entire Agreement

These Terms, together with the Privacy Policy and AI Disclaimer, constitute the entire agreement between the user and CareerPilot.

15. Contact Information

Email: legal@careerpilot.ai

Address: CareerPilot Technologies Inc., Toronto, Ontario, Canada