Privacy Policy
Last Updated: April 7, 2026
1. Introduction
CareerPilot Technologies Inc. ("CareerPilot", "we", "us", "our") is committed to protecting user privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our AI-powered resume builder and interview simulator.
This policy applies to all users of the CareerPilot platform, including users in Canada and the United States. By using CareerPilot, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide:
- Account information: Name, email address, and password.
- Resume content: Work experience, education, skills, contact details, and professional summaries.
- Interview practice: Responses, preferences, and performance data from simulations.
- Job descriptions: Text provided for keyword targeting and analysis.
- Communication: Records of your interactions with our support team.
Information Collected Automatically:
- Device information: Browser type, operating system, and device type.
- Usage data: Pages visited, features used, time spent, and click patterns.
- Technical data: IP address and approximate geographic location.
- Tracking: Cookies and similar tracking technologies.
- Referral data: Source of your visit and search terms used to find us.
Information from Third Parties:
- Authentication providers: Data provided if you choose to use social login (e.g., Google, LinkedIn).
- Payment processors: Transaction confirmations (we do not store full credit card or payment details).
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services, including resume building and interview simulation.
- To process your data through our AI systems for generating content, feedback, and scores.
- To personalize your experience and provide relevant career suggestions.
- To communicate with you about your account, updates, and new features.
- To analyze usage patterns and improve platform performance.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and regulatory requirements.
4. AI Data Processing
Your resume content and interview responses are processed by AI systems to generate suggestions, scores, and feedback. This processing occurs on secure servers located in Canada and/or the United States.
Crucially, we do not use your personal resume data to train general-purpose AI models. AI-generated outputs are provided for informational purposes only to help you improve your professional materials and interview skills.
5. How We Share Your Information
We do NOT sell your personal information.
We may share data with:
- Service Providers: Cloud hosting (e.g., AWS, Google Cloud), AI processing services, and analytics tools—all bound by strict data processing agreements.
- Payment Processors: To process transactions, operating under their own respective privacy policies.
- Legal Requirements: When required by law, court order, or to protect our rights, property, and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case users will be notified.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to maintain your session, analyze usage patterns, and remember your settings across visits.
Required for platform functionality. Cannot be disabled.
Help us understand usage patterns. Can be opted out.
Remember your settings and choices for a better experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
7. Data Retention
- Active account data is retained for as long as your account is active.
- Upon account deletion, personal data is permanently removed within 30 days.
- Anonymized, aggregated data may be retained indefinitely for analytics and service improvement.
- Backup copies may persist for up to 90 days after deletion before being purged.
- We retain data as required by applicable law.
8. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL) and at rest (AES-256).
- Secure authentication and access controls.
- Regular security audits and vulnerability assessments.
- Employee access limited on a need-to-know basis.
Despite our efforts, no system is 100% secure. We cannot guarantee absolute security. Users should use strong, unique passwords and report any suspected breaches immediately.
9. Your Rights
For All Users:
You have the right to request:
- Access: A copy of your personal data.
- Correction: Correction of inaccurate data.
- Deletion: Removal of your personal data.
- Portability: Your data in a portable format.
- Objection: Ceasing of certain processing activities.
Additional Rights for Canadian Users (PIPEDA):
- Right to know what personal information we hold about you.
- Right to challenge the accuracy and completeness of your data.
- Right to withdraw consent (subject to legal or contractual restrictions).
- Complaints may be filed with the Office of the Privacy Commissioner of Canada.
Additional Rights for U.S. Users (CCPA-style):
- Right to know what personal information is collected and how it is used.
- Right to request deletion of personal information.
- Right to opt out of the sale of personal information (Note: we do not sell data).
- Right to non-discrimination for exercising privacy rights.
- California residents may designate an authorized agent to make requests.
To exercise any rights, contact us at privacy@careerpilot.ai
10. Cross-Border Data Transfers
CareerPilot operates in both Canada and the United States. Your data may be processed and stored in either country. Data transfers between Canada and the U.S. are conducted in compliance with PIPEDA and applicable U.S. laws.
By using CareerPilot, you consent to the transfer of your data across borders as described in this policy. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.
11. Children's Privacy
CareerPilot is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will promptly delete it. Parents or guardians who believe their child has provided personal information should contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of the platform after changes constitutes acceptance of the new terms. We encourage users to review this policy periodically.
13. Contact Us
Toronto, Ontario, Canada